Cancellation Request

Thank you for shopping with WoodWander Manufacturing! We truly appreciate your support.

If you need to cancel an order due to a change of mind or a mistake, please follow the guidelines below:

1. Before Processing

Our team typically takes 1-2 business days to process your order. If you wish to cancel, you must do so within 12 hours of placing your order. After this period, cancellations are not possible as the order will have been processed and sent to our shipping courier's distribution center.

2. After Processing

Once the items have been sent to the logistics partner, cancellations and address changes are no longer possible. If you need to change the address after the item has been shipped, please wait for the tracking number and contact USPS/UPS directly for address changes before the final delivery.

3. Cancellation Fees

Any order cancellations requested before the item is shipped will incur a payment processing, restocking, and handling fee of 10% of the order's total retail value.

Note: Cancellation requests are not guaranteed. If your cancellation request is approved, we will notify you via email, and a 10% cancellation fee will be applied. If cancellation is not possible, the order will proceed as usual.

For more details, please refer to our Return & Refund Policy. If you have any questions, feel free to reach out to us through our contact form. Our team is always happy to help!